At T Settles Cramming Claim With Ftc For 105 Million
Here’s a lesson for companies: Trying to deceive customers into paying for bogus things they never ordered will cost you. First, the FTC said it would go after T-Mobile. Now, it’s settled with AT&T for $105 million. “Mobile cramming” is the practice of charging the customer for a service the customer didn’t ask for, according to the FTC. Apparently, AT&T was incentivized to help the practice along, thanks to the 35 percent cut of the cramming charges it received from third parties that sent customers unwanted texts, ringtones, or other minutiae (referred to as “premium short message services” or PSMS)....