While technology may be able to truly serve businesses large and small by tracking everything to measure results, when the results tech provide aren’t translated properly into human terms, or are based off bad data to begin with, there can often be unintended and discriminatory consequences.
Square Metrics in a Round Hole
For companies that are implementing high tech metrics tracking, it’s important to keep the human element in mind when making any decision based upon those metrics. Additionally, when there’s an anomaly, simply talking to the employee, rather than firing them based on what the data shows, might help you figure out why the data’s awry.
Related Resources:
- Why Are So Many Company Chatbots Female? (FindLaw’s In House)
- Will Purdue Pharma File for Bankruptcy Over Opioid Lawsuits? (FindLaw’s In House)
- Are Smart Buildings Vulnerable to Hacking? (FindLaw’s In House)
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