No one was jealous of Instagram’s in-house counsel after the furor over their new terms of service (TOS), but at least we can all learn from their misery.

This isn’t the first time Internet users have panicked over an update of a company’s user agreement. Over the past year it’s happened several times, and it’s often the same or similar terms that upset users again and again.

To prevent an Instagram-style backlash from happening to your client, here are five important things to consider when your company chooses to update its terms of service:

Related Resources:

  • Terms of disservice: Lessons from the Instagram debate (LiveMint)
  • 5 Tips on Handling Mass Claims After a Catastrophe (FindLaw’s In House)
  • Zappos’ Online User Agreement Gets the Boot (FindLaw’s In House)

You Don’t Have To Solve This on Your Own – Get a Lawyer’s Help

Civil Rights

Block on Trump’s Asylum Ban Upheld by Supreme Court

Criminal

Judges Can Release Secret Grand Jury Records

Politicians Can’t Block Voters on Facebook, Court Rules